We will respect the confidentiality of information acquired under these Terms. However, we may also from time to time give information concerning you and any service provide under these Terms to our Associates and/or any other agent in the following circumstances: a) with your consent; b) if required by law or pursuant to an enforceable court order against us; c) If we or any of our Associates are required or consider it reasonable or it is in our interests to make information available by law or regulations (for example, to comply with anti-money laundering legislation); d) if there is a duty to the public to disclose; or e) if there is a contractual obligation to give information to a correspondent, then pursuant to such contractual obligation. Five Carbon Ltd is the sole owner of the information collected on this site. Our credit card processors Barclaycard Merchant Services will process your data only so far as is necessary to fulfil your order. This statement sets out how we use the information we collect from you via the website - your use of the website signifies your acceptance of these terms.
- Customer Contact
In the event we have difficulties placing an order we will use your contact and/or credit card information to contact you. We reserve the right to send out service related messages where appropriate. e.g. if our service is temporarily suspended for maintenance we may issue a notice through email.
- Usage Tracking
In order to monitor security, which products and services are popular within the site Five Carbon Ltd tracks the traffic throughout this website. Typical data tracked are the most popular products searched for and features used. We also monitor the categories clicked into and produce statistics that include, among others, browser types used, IP (internet protocol) addresses and platform type. All this data is used only to enhance our products, prices and features as well as assist us in our marketing plans. Our Payment card processing provider is Barclaycard, which do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfilment and fraud checks.
- Third-Party Links
- Fraud Prevention