Delivery Information

  • All orders placed on this website will be subject to acceptance in accordance with these terms and conditions.

  • All confirmation of orders will be sent via e-mail, and will not be accessible on this website. You are advised to print out the confirmation e-mail as reference.

  • We currently provide delivery within the EU only. Delivery outside the EU can be arranged, but delivery time shall change and the transaction shall be subject to additional taxes, shipping, and insurance. Contact Us or Speak to an Expert for precise pricing, information and lead-time.

  • All delivery times are estimates only. Five Carbon Ltd. will make all efforts to deliver by the estimated time, but under no circumstance shall be liable for any delay or failure to deliver products within such time.

  • Any risk for loss or damage of products shall pass to you on the date of delivery.

  • Five Carbon Ltd. will ship to the address provided when the order is placed. Products are deemed delivered when we receive confirmation from our courier of delivery. You are encouraged to provide an address where third parties do not have access; products will be deemed delivered to the provided address irrespective of whether they are delivered to you personally.